The Online Store is available at the domain https://sailingtosuccess/sklep and on relevant subpages after registration, and is operated by the Seller.
For complaints regarding an Order placed, please contact the Seller using the following details:
For physical orders: contact@sailingtosuccess.com.pl
For electronic orders: contact@sailingtosuccess.com.pl
The Client may communicate with the Seller by email and via the contact form available in the Store.
These Terms and Conditions (the “Regulations”) set out the rules for using the Store, placing Orders, concluding Sales Agreements for Products, and filing complaints.
The Seller makes these Regulations available to the Client or User free of charge before the Client begins using the Online Store. The Client may save the content of the Regulations in a convenient manner, e.g., by storing them on a durable medium or printing them.
Using the Store and concluding a Sales Agreement requires acceptance of these Regulations. By accepting them, the Client agrees to all provisions and undertakes to comply with them.
Prices listed in the Store are given in euro (EUR) and are net prices (not including VAT).
Information about Products on the Store’s website—particularly descriptions, technical parameters, and prices—does not constitute an offer within the meaning of the Polish Civil Code; it is an invitation to conclude an agreement within the meaning of Article 71 of the Civil Code.
While using the Store, it is prohibited to provide unlawful information, including in particular:
sending or posting spam within the Store;
providing or transmitting content prohibited by law, especially via forms available in the Store.
Users are required to:
Use the Store in accordance with these Regulations and applicable law;
Use the Store in a manner that does not disrupt its operation;
Use any content posted on the Store’s web pages solely for personal use and in line with any license granted (if applicable).
The Client may not make purchases anonymously, under a pseudonym, or by using incorrect personal data.
To delete a Client Account, the Store must be informed in writing or by email of the wish to delete the account.
The following terms used in the Regulations shall mean:
YOURWAYTOSUCCESSMM spółka z ograniczoną odpowiedzialnością (limited liability company) with its registered office in Ustronie Morskie, ul. Wiejska 60, 78-111, entered in the Register of Entrepreneurs of the National Court Register (KRS), NIP: 6711859145, REGON: 527411896.
Client or User – a natural person, legal person, or organizational unit without legal personality to whom separate laws grant legal capacity, placing an Order in the Store and making purchases via the Store.
Consumer – a natural person concluding an agreement with the Seller within the Store, where the agreement is not directly related to such person’s business or professional activity.
Entrepreneur with consumer rights – an Entrepreneur ordering Products related to their business activity but not of a professional nature for that Entrepreneur, pursuant to Article 38a of the Consumer Rights Act and Articles 385⁵, 556⁴, 556⁵ and 576⁵ of the Civil Code.
Account – the Client’s/User’s account created on the Store’s online platform, providing access to purchased trainings and products.
Training platform – the platform on which purchased Products are available.
Entrepreneur – a natural person, legal person, or organizational unit without legal personality granted legal capacity under a separate statute, conducting business in their own name and using the Store.
Regulations – these Store Terms and Conditions.
Online Store or Store – the online store available at https://sailingtosuccess.com.pl/sklep/ and relevant subpages, through which the Client may place Orders and purchase specified Products.
Product – physical and/or electronic products purchased or available in the Store. Products are paid unless expressly stated otherwise.
Electronic Product – a product purchased in the Store available exclusively in electronic form. Products are paid unless expressly stated otherwise.
Physical Product – a product purchased in the Store available exclusively in physical form.
E-consultation – a consultation with the Client conducted by phone or online.
Sales Agreement – a sales agreement for a Product concluded between the Seller and the Client via the Store.
Order – a Client’s act/statement of will directly aimed at concluding a Sales Agreement for a Product with the Seller and performance in favor of the Client, under the terms set out in these Regulations.
Order form – the Store’s form by which the Client may place an Order and conclude a Sales Agreement.
Distance contract – a contract concluded with the Client via the Store without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
Payment operator –
PAYPRO S.A.
Company address: 60-198 Poznań, ul. Pastelowa 8
NIP: 779-236-98-87, REGON: 301345068
Proof of payment – an invoice or receipt issued in accordance with the VAT Act of March 11, 2004, and other applicable legal provisions.
Payment – payment to the Seller’s account via the online payment methods available in the Store or payment on delivery of the Product—depending on the payment method chosen and the Product ordered.
Available card payments:
Visa
Visa Electron
Mastercard
MasterCard Electronic
Maestro
System – a set of cooperating IT devices and software ensuring the processing, storage, sending, and receiving of data via telecommunications networks using the appropriate end device for a given type of network (the Internet).
Business days – Monday through Friday, excluding public holidays.
Consumer Rights Act – the Act of May 30, 2014 on consumer rights (Journal of Laws 2014, item 827, as amended).
Civil Code – the Act of April 23, 1964 (Journal of Laws No. 16, item 93, as amended).
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation).
Personal Data Protection Act – the Polish Act of May 10, 2018 on the protection of personal data (Journal of Laws 2018, item 1000, as amended).
The Client may use the Store’s features in accordance with these Regulations and applicable law and in a way that does not disrupt the operation of the Store or other Clients.
To use the Store, including browsing the assortment and placing Orders for Products, the following are required:
Internet access from a compatible device;
a properly configured, up-to-date web browser supporting cookies (e.g., Internet Explorer, Opera, Mozilla Firefox, Safari, Google Chrome);
an active, properly configured email account.
The Seller provides technical measures to prevent the acquisition, modification, or distortion of personal data and information by Clients and unauthorized third parties.
The Seller takes appropriate steps to ensure the proper functioning of the Store.
The Store sailingtosuccess.com.pl offers the following Products: tickets and admission to organized events. Products available in the Store are presented in the current assortment on the Store’s website. Products may be electronic or physical, as specified in each Product description.
The specifics of each Product, its components, and distinguishing features are set out in the Product descriptions in the Store.
The Client may purchase a Product by selecting it from the relevant Store subpage. Where indicated, the Client may choose between different Product variants at different prices.
After selecting a Product, to purchase it the Client follows the on-screen instructions in the Store. First click “Add to cart” to add the Product, then either continue shopping or click “View cart”, then “Proceed to checkout” to finalize the purchase.
If the Client has a discount code, it may be entered in the “Coupon code” field. After entering the code and clicking “Apply coupon,” the price will be adjusted accordingly.
To place an Order, the Client must provide the following data in the forms:
first name and surname and, optionally, company name;
address (country for electronic orders; and for physical orders: street, building number, unit number, postal code, city);
phone number;
email address;
acceptance of the Regulations by ticking the checkbox (required to place and finalize the Order);
consent to delivery of digital content before the withdrawal period expires;
consent to order processing by clicking “Proceed to payment,” indicating the obligation to pay for the Order.
The Client may specify a different delivery address by ticking “Ship to a different address?” and entering the relevant details.
During the ordering process, the Client must also select a payment method from those currently available in the Store.
Until clicking “Buy and pay,” the Client may modify personal data, selected Products, and the payment method.
By clicking “Order and pay,” the Client acknowledges the obligation to pay the Seller.
Sending an Order constitutes the Client’s declaration of intent to conclude a Sales Agreement with the Seller in accordance with these Regulations.
The Client pays by selecting one of the available payment methods and then making the payment.
Purchase confirmation is sent by email to the address provided in the Order form.
The Sales Agreement is deemed concluded when the Client receives the email referred to in paragraph 11 of this section. The Sales Agreement is concluded in Polish and in accordance with these Regulations.
The Seller reserves the right not to process an Order if:
the Order form is incorrectly/incompletely filled in (missing data required to process the Order);
payment is not received within 3 days of placing the Order (for bank transfer payments).
The Seller may conduct pre-sales of selected Products.
Pre-sale allows ordering a Product before its release at a special price.
Pre-sale may cover new, limited-availability Products as well as Products to be released in the Store.
Availability dates for pre-sale Products are shown in the Product description.
Pre-sale cannot be combined with other promotions.
Products purchased in pre-sale are processed (e.g., added to the Client’s Account) in the order in which Orders were placed.
Product prices displayed in the Store are net prices and not include all taxes required by applicable law (not including VAT).
The Seller reserves the right to change Product prices presented in the Store, introduce new Products, withdraw Products, run promotions and offer discounts, and temporarily offer free Products. These changes do not affect Orders placed before the effective date of any change. Details and duration are always specified in the Product description.
Each promotion has a limited duration. Whether selected promotions and discounts may be combined is decided by the Seller on a case-by-case basis and communicated when granting a discount.
Whether selected promotions and discounts may be combined is decided by the Seller on a case-by-case basis and communicated when granting a discount. (repeated as in source text)
The Client may choose the following payment methods for ordered Products:
bank transfer – paid directly to the Seller’s account (contact the Seller using the contact details provided in the Regulations);
payment card via the card operator (Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro). Authorization and processing of personal data is carried out by the relevant bank;
electronic payment via the Paynow and BlueMedia gateways—the Client is redirected to the service to make payment under the rules specified by that service.
Order processing time is calculated from the moment funds are credited to the Seller’s bank account, regardless of the chosen payment method.
Upon the Client’s request, an invoice (personal or company—if company details were provided) may be issued electronically for each Order and sent automatically to the Client, to which the Client hereby agrees.
Physical Products will be shipped within 1–3 business days from the moment the Order is accepted for processing.
Electronic Products will be delivered within 24 business hours from the moment the Order is accepted for processing.
Available delivery methods:
Electronic delivery
Deliveries are made within Poland and selected other countries listed in the Store at https://sailingtosuccess.com.pl/sklep/.
Orders will be delivered to the shipping address or email address indicated in the Order Form.
For consultations, trainings, or other individual services purchased by the Client and available in the Store—the service will be provided on a date agreed individually by the parties, on the date selected by the Client in an online calendar (if provided) or as specified in the relevant Product description.
For Electronic Products (e.g., online courses or e-books), the download link or access to the online course or webinar is usually provided immediately after payment is made and posted, unless stated otherwise in the Product description (especially in pre-sales). Access may also be granted in stages, in line with the course schedule described in the course or Electronic Product description. Delivery of Electronic Products is free of charge as part of maintaining the Client Account.
Deliveries of Physical Products are made on business days, Monday to Friday.
Shipping costs for Physical Products are displayed at checkout. The Client can review them before placing the Order. Physical Product prices do not include delivery; shipping is added in line with the Store’s current price list.
For prepayment, the shipping time for Physical Products is counted from the date the Seller’s bank account is credited.
If prepayment is chosen, the Client undertakes to promptly transfer funds to the Seller’s bank account. If funds are not received within 3 business days of placing the Order (excluding Saturdays, Sundays, and public holidays), the Order will be canceled.
For cash-on-delivery payments, the Order processing time is counted from the moment the Client receives an email from the Seller confirming the Order.
The payment date is deemed the date the Seller’s bank account is credited.
Through the Store, the Seller provides electronic services to the Client.
The primary electronic service consists of enabling the Client to conclude a contract with the Seller electronically. This service is free and included in the price paid for placing an Order.
The Seller also provides a newsletter service to the Client if the Client has consented. Details on subscription and unsubscribing are provided in the Privacy Policy.
The Seller may also provide the Client with a service consisting of registering and maintaining an Account and providing access to the Account on the HashMagnet platform via login, if the Client decides to create such an account. This service is included in the price paid for the given Product.
To create an individual Account, the Client should complete the registration form and accept the Regulations, then place an Order.
Information relating to account creation and an activation link to set the password will be sent to the Client’s email. After clicking the link and setting an individual password, the Account is created and the Client may use it.
Creating an individual Account is necessary to use Electronic Products available on the Training Platform. For Physical Products only, it is not necessary—though it may enable access to additional materials linked to the physical product.
For Electronic Products, access to the Client Account is granted automatically after payment is posted.
Upon successful registration, the contract for free electronic services is concluded for an indefinite period.
The Client logs into the Account using their email/login and password. A new password can be generated at any time if the previous one is forgotten or lost.
To ensure Client security and data transfer in connection with using the Store, the Seller implements technical and organizational measures to prevent unauthorized acquisition or modification of personal data.
The Seller endeavors to ensure proper operation at all times. The Client is entitled to report any irregularities or interruptions in the Store’s operation.
It is prohibited to share Client Account data with third parties and to create multiple Accounts by one User.
For Clients who are Consumers, the Seller may terminate the contract for electronic services and delete the Client Account or deprive the Client of the right to place Orders at any time with 14 days’ notice, without prejudice to rights acquired by the Client before termination.
For Clients who are Consumers, the Seller may terminate the contract for electronic services and delete the Client Account or deprive the Client of the right to place Orders with immediate effect for important reasons in the event of serious and material breach of these Regulations, in particular where the Client uses the Store and Account unlawfully or contrary to these Regulations, good practice, or the intended use of the Account and Store; acts in a manner burdensome to other Clients or the Seller; copies the Seller’s Products and Services or shares them with third parties without consent; provides data that is untrue, incorrect, inaccurate, or infringes the rights of third parties; or violates/attempts to violate technical safeguards of the Store/Account to obtain unauthorized access.
The parties may also terminate the electronic services agreement at any time by mutual consent.
The Client may terminate the electronic services agreement at any time with 14 days’ notice or with immediate effect for important reasons.
Upon deletion of the Account by the Seller, the Client loses access to all resources previously available in their Account.
To delete the Account, the Client may delete it independently or contact the Seller electronically.
The Seller informs that deleting the Client’s Account may hinder or prevent the Client from using Products in the Store, including those already ordered.
The Seller is liable to the Client who is a consumer (as defined in Article 221 of the Civil Code) for non-conformity of the purchased Products with the Sales Agreement (statutory warranty), as well as in accordance with the Consumer Rights Act and Articles 556 et seq. of the Civil Code.
The Seller is obliged to deliver a Product free from defects.
The Seller is liable to the Client under the statutory warranty to the extent specified in the Civil Code if the Product has a physical or legal defect.
A complaint should include data enabling identification of the Client (name and surname, correspondence address, email address), the subject of the complaint (e.g., type and date of defect occurrence), and the Client’s demands. If a complaint is incomplete, the Seller will ask the Client to supplement it.
Complaints should be sent to the Seller’s email address indicated in these Regulations.
The Seller will respond to a complete complaint within 14 days of receipt and inform the Client by email of the next steps.
The Seller will process the Client’s personal data in order to handle the complaint.
The Client may use the complaint form attached to these Regulations or contact the Seller by email to file a complaint and obtain information on the process.
For Clients who are Consumers, complaint costs are borne by the Seller, in particular the costs of delivering the Product to the Seller and sending it back to the Client.
For complaints concerning Electronic Products or free electronic services provided by the Seller, the Client may submit a complaint electronically to the email address specified herein, describing the problem and providing data enabling identification. The attached form may be used. The Seller will respond without undue delay, but no later than within 14 days.
The Consumer has the right to withdraw from a distance contract within 14 days of its conclusion without giving any reason, subject to paragraph 6.
To exercise the right of withdrawal, the Consumer must inform the Seller of the decision to withdraw by an unambiguous statement (e.g., an email or via the contact form available on the Website). To meet the withdrawal deadline, it suffices to send the statement before the 14-day period expires.
A sample withdrawal statement (form) is attached to these Regulations.
The Seller must promptly, and no later than 14 days after receiving the Consumer’s withdrawal statement, refund all payments made by the Consumer, subject to paragraphs 6 and 7 of this section.
Refunds are made using the same means of payment used by the Consumer unless the Consumer expressly agrees to another method that does not incur any costs.
The right of withdrawal from a distance contract does not apply to the Consumer in the following cases:
provision of services where the entrepreneur has fully performed the service with the Consumer’s express consent and after being informed that, upon performance, the Consumer loses the right of withdrawal;
provision of services where the subject is a non-prefabricated item made to the consumer’s specifications or serving their individualized needs;
provision of services where the subject is an item liable to deteriorate rapidly or with a short shelf life;
provision of services where, due to the nature of the item delivered, it becomes inseparably connected with other items after delivery.
By accepting these Regulations and ordering an Electronic Product, the Client agrees to receive access to the Electronic Product before the withdrawal period has expired and acknowledges the consequent loss of the right of withdrawal.
The Seller may withhold the refund until receiving the Physical Product back or until the Consumer provides proof of return shipment, whichever occurs first.
If the Consumer chose a delivery method for the Physical Product more expensive than the least expensive method offered by the Seller, the Seller is not obliged to refund the additional cost.
The Consumer must return Physical Products to the Seller without undue delay and no later than 14 days from the date of withdrawal. The deadline is met if the Product is sent back before the 14-day period expires.
Return address:
YOURWAYTOSUCCESSMM sp. z o.o., ul. Wiejska 60, 78-111 Ustronie Morskie, Poland
The Consumer bears the direct costs of returning the Product when withdrawing from the contract (shipping costs to the Seller).
The Consumer is liable for any diminished value of the Product resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the Product.
If a corrective invoice is required, it will be issued when funds are returned to the Client’s account. The invoice will be sent electronically to the email provided when placing the Order, to which the Client agrees.
The provisions of this section apply to Clients who are Entrepreneurs.
For Clients who are not Consumers, the Seller may terminate the electronic services agreement for maintaining the Client Account with immediate effect and without stating reasons by sending a relevant notice, including by email to the address provided during Account registration. This gives rise to no claims against the Seller.
The Seller may withdraw from a contract concluded with a Client who is not a Consumer without stating reasons within 14 calendar days of conclusion by sending a relevant notice, including by email to the address provided during Account registration. This gives rise to no claims against the Seller.
Where a Product is sent to the Client via a carrier, the Client who is not a Consumer must examine the shipment in the time and manner customary for such shipments and promptly take steps to determine the carrier’s liability. In such a case, the Seller is not liable for loss, shortage, or damage to the Product occurring from the time it is accepted for carriage until delivery to the Entrepreneur, nor for delays in transit.
For Clients who are Entrepreneurs, the Seller may unilaterally indicate and limit available payment methods and require prepayment in whole or in part, regardless of the payment method chosen or the sales contract concluded.
The Seller’s total liability to the Entrepreneur (Client) for non-performance or improper performance of the sales contract is limited—except in cases of intentional damage—to the amount of the Product price paid and delivery costs under the sales contract and Order. The Seller is not liable for lost profits to an Entrepreneur.
Any disputes between the Seller and a Client who is not a Consumer shall be submitted to the court having jurisdiction over the Seller’s registered office.
An Entrepreneur with consumer rights is an entrepreneur purchasing in the Store in connection with their business activity, where the purchase is not of a professional nature for that entrepreneur, in particular considering the entrepreneur’s business PKD codes (as per Article 38a of the Consumer Rights Act).
Such an Entrepreneur is covered by the provisions applicable to Consumers in these Regulations, including, inter alia:
Electronic services;
Withdrawal from the contract by a Consumer;
Complaints and statutory warranty;
in the scope limited by Article 38a of the Consumer Rights Act and Articles 385⁵, 556⁴, 556⁵ and 576⁵ of the Civil Code. In all other respects, provisions relating to Entrepreneurs apply.
An Entrepreneur with consumer rights who accepts these Regulations during the purchase process and then exercises the rights set out in this section should complete the appropriate complaint or withdrawal form, in particular providing data confirming their status under Article 38a of the Consumer Rights Act, or provide this information in another manner.
Such Entrepreneur declares in the form sent to the Seller (or otherwise) that the purchased Product(s) and the sales contract are directly related to their business activity but do not have a professional nature for them, in particular considering the scope of business listed in CEIDG, thereby confirming they meet the conditions to be regarded as an Entrepreneur with consumer rights. Relevant forms are attached to these Regulations.
Products and services provided by the Seller and available in the Store, as well as content, text, logos, photos, company names, trademarks, logos of third-party products, and graphic design may constitute works within the meaning of the Polish Copyright Act of February 4, 1994, are protected by law, and constitute the intellectual property of the Seller and/or third parties who are their owners/authors and who have made them available solely for use in the Store, which the Client accepts by accepting these Regulations.
If a Client intends to use a Product or the above elements in a way inconsistent with these Regulations or with their intended purpose/functionality, the Client must obtain the Seller’s prior written consent.
The Client grants consent for their logo to be placed in the Seller’s client list and grants the Seller a non-exclusive, royalty-free, time- and territory-unlimited license to use it for the Seller’s business purposes in the following fields of exploitation: fixation by digital recording in computer memory and on the Internet; reproduction by any technique; distribution in the Store, on the Seller’s websites and social media; public display so that anyone can access it at a place and time of their choice (including on the Internet); and public presentation.
The Seller grants the Client a non-exclusive, non-transferable license, without the right to sublicense, to use the subject of the agreement/Product. Under the agreement, the Client is authorized to use the Product only for their own needs, without territorial limitation, in the following fields of exploitation:
digital recording—fixation by digital processing on the dedicated platform (Client Account) maintained by the Seller;
printing for own use from PDF and DOC/DOCX formats, where this follows from the Product’s nature or description;
digital storage and modifications for own needs to the extent indicated in relevant instructions or notes (e.g., on the Client’s hard drive).
The license referred to in paragraph 4 is valid for the duration of access to the Product. The access period—and thus the license term—is indicated in the Product description; if not indicated otherwise, it is 365 days from the Order date. The license fee is included in the Client’s payment.
In particular, the following are prohibited, whether in whole or in part:
making the Product available or presenting it to third parties;
publishing the Product in any form, except where permitted by instructions or notes;
copying or duplicating for purposes other than personal use.
The User shall exercise due care to ensure that the Product—especially Electronic Products (educational materials available on the Training Platform)—is not disclosed to unauthorized/third parties.
The Seller hereby informs the Client that any dissemination of Electronic Products or other content/Products made available by the Seller constitutes a breach of law and may result in civil or criminal liability. The Seller may also seek appropriate damages/compensation for material or non-material losses in accordance with applicable law.
The Seller may periodically update Products, in particular Electronic Products (trainings, VOD, PDF/DOC/DOCX materials, exercises, lessons, modules).
Pursuant to Articles 13(1) and 13(2) GDPR and the Polish Personal Data Protection Act of May 10, 2018, we hereby inform you that:
The Controller of the Client’s personal data is YOURWAYTOSUCCESSMM sp. z o.o., ul. Wiejska 60, 78-111 Ustronie Morskie, entered in the Register of Entrepreneurs of the National Court Register, NIP: 6711859145, REGON: 527411896 (also referred to as the Seller). The Controller acts as its own Data Protection Officer. Contact: contact@sailingtosuccess.com.pl or in writing to the Controller’s address.
Personal data provided in forms in the Store will be processed on the basis of the agreement concluded between the Client and the Controller by virtue of accepting these Regulations, under Article 6(1)(b) GDPR (necessity for the conclusion and/or performance of a contract). This is necessary to perform the contract (fulfilling the Order and creating the Account) and to maintain the Client Account and provide post-sale support.
The Client’s personal data may also be processed for the following purposes and on the following legal bases:
issuing invoices and meeting tax obligations — Article 6(1)(c) GDPR (legal obligation);
processing payments via the electronic payment operator — Article 6(1)(b) GDPR;
handling complaints/claims — Article 6(1)(b) GDPR;
establishing, exercising, or defending legal claims — Article 6(1)(f) GDPR (legitimate interest);
contacting by phone regarding service delivery — Article 6(1)(b) GDPR;
storing unpaid orders — Article 6(1)(f) GDPR;
creating GDPR-related registers/records — Article 6(1)(c) GDPR and Article 6(1)(f) GDPR;
archiving/evidentiary purposes to secure information that may serve as proof — Article 6(1)(f) GDPR;
using cookies on the Store website and subpages — Article 6(1)(a) GDPR (consent);
direct marketing addressed to the Client — Article 6(1)(f) GDPR.
Providing personal data is voluntary but necessary for contract performance and the Controller’s legitimate interests. Failure to provide data will make conclusion and performance of the Agreement impossible.
Personal data will be processed for the duration of the contract and for the limitation period for potential claims under applicable law. Thereafter, data will be deleted unless the Client continues to use the Controller’s services on another legal basis and for a specified purpose.
Personal data will be disclosed to recipients such as IT/hosting providers, email service providers, mailing (newsletter) or payment system providers, law firms, subcontractors and contractors involved in operating the Online Store, etc.
Because the Controller uses external service providers such as Facebook and subsidiaries, Google, Microsoft, etc., the Client’s data may be transferred to the United States (USA) due to storage on US servers (in whole or in part). Google and Facebook use GDPR-compliance mechanisms (e.g., certifications) or standard contractual clauses. Data will only be transferred to recipients guaranteeing the highest level of protection and security, including by:
cooperating with processors in countries for which an appropriate European Commission adequacy decision has been issued;
using European Commission standard contractual clauses (as with Google);
using binding corporate rules approved by the competent supervisory authority;
or to recipients to whom the Client has consented to transfer personal data.
The Client has the right to access, rectify, correct, delete or restrict processing of their data; object to processing; data portability; request access; and lodge a complaint with the supervisory authority—the President of the Personal Data Protection Office (UODO)—if they consider the processing to be unlawful. The Client also has the right to be forgotten where further processing is not provided for by current law.
Where data is processed on the basis of consent, the Client may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
The Client’s data will not be processed by automated means, including profiling as defined by the GDPR; the Controller will not make automated decisions affecting the Client’s rights and freedoms.
To ensure security for the Client and for data transmission when using the Store, the Seller takes technical and organizational measures appropriate to the level of risk, in particular to prevent unauthorized acquisition or modification of personal data.
Detailed rules for collecting, processing, and storing personal data used to fulfill Store Orders, as well as the cookies policy, are described in the Privacy Policy at: https://sailingtosuccess.com.pl/polityka-prywatnosci/
The Seller agrees to submit any disputes arising from contracts for the supply of Products to mediation. Details will be determined by the parties to the dispute.
The Consumer may use out-of-court complaint and redress mechanisms, including:
applying to a permanent consumer arbitration court to resolve a dispute arising from the concluded contract;
applying to the Provincial Inspector of the Trade Inspection to initiate mediation for an amicable settlement between the Client and the Seller;
free assistance from a district (municipal) consumer ombudsman or a consumer protection NGO (e.g., the Consumer Federation, Polish Consumer Association).
More detailed information on out-of-court complaint and redress mechanisms can be found at http://www.uokik.gov.pl and at the offices/websites of district (municipal) consumer ombudsmen, consumer NGOs, and Provincial Trade Inspection authorities.
The Consumer may also use the ODR platform at http://ec.europa.eu/consumers/odr, which serves to resolve disputes between consumers and traders arising from online sales or service contracts out of court.
A case may be considered by an arbitration court only after the complaint procedure is completed and if both parties consent. In other cases, disputes shall be submitted to courts with jurisdiction in accordance with the Polish Code of Civil Procedure and general jurisdiction rules.
Contracts concluded via the Online Store and services provided are in Polish and governed by Polish law.
The Seller reserves the right to amend the Regulations for valid reasons, e.g., changes in law, payment or delivery methods (to the extent they affect these Regulations), or technology changes. The new Regulations take effect upon publication on the Seller’s online platform on the Regulations subpage.
Contracts concluded before the amendment are governed by the version of the Regulations in force on the contract date.
If any provision of these Regulations proves inconsistent with generally applicable law and infringes consumer interests, the Seller declares it will apply the indicated lawful provision in its place.
Any disputes between the Seller and a Client who is a Consumer (as defined in Article 221 of the Civil Code) shall be submitted to courts with jurisdiction in accordance with the Polish Code of Civil Procedure.
In matters not regulated herein, generally applicable provisions of Polish law shall apply, in particular: the Civil Code, the Consumer Rights Act, the Act on Provision of Electronic Services, the Act on Combating Unfair Competition, the Personal Data Protection Act, and the GDPR.
